In the digital economy, enterprises are racing to reinvent themselves. Business leaders expect change to happen tomorrow and won’t negotiate on a longer wait. That demand is placed on the CIO to deliver results, and deliver them now.

There is great pressure on CIOs to think about the future, but also deliver on today: both from customers and internal stakeholders. This often means considering new solutions to adopt for cost savings, great productivity and a better customer experience, while still having to deliver a frictionless service with quick ticket resolutions across the entire business. 

About the author

Adam Evans, Professional Services Leader at Rackspace.

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